"We received outstanding technical & logistical support incorporated with excellent on-site technical training from ISEA tech reps resulting in 100% operation of primary navigation radar" Jerry Watkins, Inservice Engineering Agent (ISEA) for the AN/SPS-73.

GTS is always focusing on customer satisfaction and continual improvement, providing technical services and support to include:

• Requirements analysis
• Selection and procurement of hardware and software
• Integration and installation
• System maintenance, troubleshooting, and repair
• Packaging and cabinet integration
• Asset management
• Training services
  • Interactive courseware development
  • Computer-based training
  • Distance training
  • Electronic classroom production
  • Web-based training
• Fusion of engineering and information technology for developing advanced weapons systems, structured approaches to successfully infuse emerging technologies, and structured program management to assist in the detailed areas of high performance computing programs and scientific research
• Leading edge hardware integration services taking emerging technologies and identifying new uses and solutions to meet developing requirements.

 

GTS provides the following technical support services to the In-Service Engineering Agent (ISEA) for the US Navy's newest Navigational Radar System, AN/SPS-73 (V) Surface Search Radar System:

• Troubleshooting: Provide technical assistance in response to fleet CASREPs.
• Subject Matter Experts: Provide Maintenance Training and Operator Training to military and civilian personnel.
• Curriculum Development: Assist OEM (Raytheon) and other contractors in developing Instructor Guides, Student Guides and View Graphs.
• ILS support: Review and develop technical manuals and IETMs.

 

 

GTS provides engineering and technical support for the US Coast Guard’s AN/SPQ-12 Radar Display and Distribution Systems (RADDS)/Enhanced Radar Display and Distribution System (ERADDS), Ship’s Command and Control System (SCCS), radar systems and navigation systems. Technical Support services include:

• Programmatic support
• Installation
• Troubleshooting and repair
• Engineering research
• Testing and evaluation of hardware and software
• System upgrades
• Performance of system grooms (equipment “tune ups”)
• System Operational Verification Tests (SOVT’s)
• Installation of Engineering Changes
• Development of test procedures
• Training for operators and maintenance technicians

GTS conducts twelve RADDS/ERADDS grooms per year, timely response to Casualty Reports (CASREPs), on-site technical assistance, scheduling, management, and engineering research on the AN/SPQ-12 installed system.